Shipping & Return Policy 運輸和退貨政策

1. Shipping Policy

Normal orders are processed within 15-30 business days, while special orders are processed with explicit notification. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Return & Refund Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 1 day. If 1 day have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange, unless we approved. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

3. Contact Us

If you have any questions about our Shipping and Return Policy, please contact us for support.


於 1991 年創立, 新寶公司是設立在香港的亞太區眼鏡經銷商和批發商。

Founded in 1991, Sun Po Trading Co. is a Hong Kong based eyewear sole distributor and wholesaler for Asia Pacific.

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